After receiving your clubs we will inspect them for accuracy. If clubs are not as described we will then ship them back to you within 5 business days via UPS ground. Here are the 3 different categories you clubs fall into:
Clubs look new with only slight signs of use. Clubs should have no nicks or scratches and be free of gouges. No signs of rust or scars in the paint. Shafts should be clean with no scratches or abrasions and grips in good playable condition.
Clubs show signs of use with some slight ball marks and scratches on club head. Shafts may have some slight marks and abrasions. Logos should be in good shape and grooves should show little wear. Grips may be in slightly worn condition.
Club shows signs of heavy use with a fair amount of gouges, chips in paint and scratches. Clubs are still in good working order. Shafts may be scratched and grips worn.
For more information, click this Grading Your Used Golf Clubs link on our corporate web site.